Hotel Palacio Alcazar | Hotel in Seville

| 9.0 (600 Reviews) |  1 Bathroom
Santa Cruz Hotel | Hotel Palacio Alcazar

Hotel in Santa Cruz, Seville

Hotel with a rooftop terrace, steps from Seville Cathedral
This smoke-free hotel features a restaurant, a bar/lounge, and a rooftop terrace. WiFi in public areas is free. Additionally, a coffee shop/cafe, a 24-hour front desk, and tour/ticket assistance are onsite.
Hotel Palacio Alcazar offers 12 air-conditioned accommodations with minibars and safes. Select Comfort beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.


The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: 11:30 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. kids stay free! one child 12 years old or younger stays free when using existing bedding. rollaway/extra beds are available for eur 25.0 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately eur 12.50 per person pet fee: eur 10 per pet, per stay service animals are exempt from fees rollaway bed fee: eur 25.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total pets food and water bowls are available pets allowed for an extra charge of eur 10 per pet, per stay pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

May 10, 2025 11:36:25 PM
Review Score:   6
Summary: This is certainly NOT a 4-STAR HOTEL!!! I have been to many hotels like B&B, 3 star, 4 star, apart hotels, etc. Everything in this hotel reminded me of a very basic 3-star hotel. I would not give more than 3 stars for quality. Self assigning it as 4 stars sounds like fraudulent marketing to me. If the owner was honest and advertised it correctly as a 3-star hotel, I would give a 5-star review. I don't like to be deceived by false marketing. Price: €150/night + about €12/night for local fees & taxes. Room: Very basic room with bed, 1 chair, 1 tiny bed table. Little decor. There is no table for work. 1 kettle with only 2 tiny packets of instant coffee given (no tea). The room was at the steet level and had little natural light with a small window. Also someone was smoking in front of it. Breakfast: Very basic buffet with basic continental breakfast served for €12,50. No warm food, just basic bakery, dairy, ham, jams, etc. Only apples and avocados served as fresh fruit/vegetables. Orange "juice" is high concentrate (tastes like cheap"Sunny" concentrate from supermarket). The hotel lacks dining room, so food is served on the terrace without roof cover and regardless of weather. Facilities: No facilities like pool, spa, gym, etc. Bathroom: Bathtub and bidet. Clean. Basic lit with shampoo, gel, and soap + slippers. Decor: Super basic with little warmth. Reminds of private medical clinic, although I have seen clinics with better design. Service: Friendly and helpful.
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