Is this Hotel Puerta América pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Puerta América have a swimming pool?

Yes, this Hotel Puerta América has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Puerta América?

Best-rates for the Hotel Puerta América starts from $105 per night with includes Air Conditioner, Balcony/Terrace, Breakfast, Laundry, Parking, Wheelchair Accessible, Wellness Facilities, Designated Smoking Area, Bedding/Linens, Restaurant, Guest Services, Entertainment, Child Friendly, Internet, Pool, Accessibility, Business Services, Bar, Toiletries with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Puerta América a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Puerta América wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Puerta América is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Puerta América?

Based on the information reported by the owner or manager, the Hotel Puerta América indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Puerta América?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Puerta América are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Puerta América | Hotel in Madrid

Name: Hotel Puerta América
Address: Madrid, Madrid, Spain, ES
Price range: Prices for upcoming dates start at $105 per night
Rating: 8.6

| 8.6 (924 Reviews) | 1 Bathroom

Prosperidad Hotel | Hotel Puerta América

Hotel in Prosperidad, Madrid

Luxury hotel with 2 restaurants and bars
Along with 2 restaurants, this hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a rooftop terrace are onsite.
Hotel Puerta América offers 315 accommodations with safes and hair dryers. A pillow menu is available. Digital television is provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Towels

Free toiletries

Hair dryer

Bedroom

Air conditioning (climate-controlled)

Blackout drapes/curtains

Bed sheets

Rollaway/extra beds (surcharge)

Pillow menu

Free cribs/infant beds

Desk

Connecting rooms available

Soundproofing

Safe

Iron/ironing board (on request)

Breakfast

Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends: EUR 30 for adults and EUR 12.50 for children

2 restaurants and 1 coffee shop/cafe

24-hour room service

2 bars/lounges and 1 poolside bar

Parking

Extended parking on site (EUR 30.00 per night)

Self parking on site (EUR 30.00 per day)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair accessible (may have limitations)

Elevator

Wheelchair-accessible registration desk

Activities

Fitness center

Seasonal outdoor pool

Entertainment

Digital channels

General

Meeting rooms - 5

Business center

Conference center

Library

Elevator

Front-desk safe

Free newspapers in lobby

Banquet hall

Gift shop/newsstand

Spanish

German

French

Italian

English

Designated smoking areas

Guest Services

Seasonal outdoor pool

Rollaway/extra beds (surcharge)

Laundry facilities

Snack bar/deli

Babysitting (surcharge)

Soundproofed rooms

In-room child care (surcharge)

Free cribs/infant beds

Concierge services

Tour/ticket assistance

Multilingual staff

Dry cleaning service

Laundry facilities

Porter/bellhop

24-hour front desk

Wedding services

Daily housekeeping

Luggage storage

Internet

Available in some public areas: Free WiFi and wired Internet

Available in all rooms: Free WiFi and wired Internet

Outdoors

Garden

Rooftop terrace

Policies

Check-in

Check-in time starts at 3:00 pm express check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available express check-out available

Child Policy

Children are welcome. kids stay free! children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for eur 60.0 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately eur 30 for adults and eur 12.50 for children self parking fee: eur 30.00 per day extended parking fee: eur 30.00 per night housekeeping is available for an additional fee rollaway bed fee: eur 60.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Anne

Jul 10, 2025 01:31:20 PM

Review Score: 8

Summary: Nice hotel in a good location and easy to access the centre via metro station close by. Unusual theme of rooms on each floor.One of the main restaurants was closed when we were there and would have expected water bottles being available daily to guests in a hotel of this standard, especially in the searing heatwave while we stayed. Breakfast was good with lots of options. Staff were friendly and professional.

See All Reviews

Room Arrangement

Room Info	Facilities
Zaha Hadid Space Club Room Size: 323 square feet m² 1 Queen Bed	General Number of living rooms 0, Number of bedrooms - 0, Shower/tub combination, Square feet - 323, Extra bed count 1, Number of bathrooms - 1, Bathrobes, Square meters - 30, Private bathroom, Deep soaking bathtub, Turndown service, Slippers, Smart TV, Ping - 9.08, Bed count minimum 1, Bed count maximum 1
Deluxe Room Room Size: 323 square feet m² 1 Queen Bed 2 Twin Beds	General Number of living rooms 0, Free newspaper, HDTV, Number of bedrooms - 0, Shower/tub combination, Square feet - 323, Wheelchair accessible, Extra bed count 1, Number of bathrooms - 1, Square meters - 30, Phone, Private bathroom, Smart TV, Ping - 9.08, Bed count minimum 1, Bed count maximum 2
Junior Suite Room Size: 484 square feet m² 1 Queen Bed 2 Twin Beds	General Number of living rooms 0, Free newspaper, Number of bedrooms - 0, Square feet - 484, Ping - 13.6, Extra bed count 1, Square meters - 45, Number of bathrooms - 1, Bathrobes, Private bathroom, Separate bathtub and shower, Turndown service, Slippers, Smart TV, Club level room, Bed count minimum 1, Bed count maximum 2
Executive Suite Room Size: 645 square feet m² 1 Double Bed	General Square feet - 645, Number of living rooms 0, Free newspaper, Number of bedrooms - 0, Ping - 18.13, Extra bed count 1, Number of bathrooms - 1, Bathrobes, Private bathroom, Separate bathtub and shower, Square meters - 60, Turndown service, Slippers, Smart TV, Club level room, Bed count minimum 1, Bed count maximum 1