Is this The Donna Portals pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Donna Portals?

Check-in time for The Donna Portals starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Donna Portals have a swimming pool?

Yes, this The Donna Portals has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Donna Portals?

Best-rates for the The Donna Portals starts from $450 per night with includes Transportation/Shuttle, Sports/Activities, Wellness Facilities, Guest Services, Pool, View, Oceanfront, EV Charge Station, Fireplace/Heating, Child Friendly, Breakfast, Wheelchair Accessible, Balcony/Terrace, Security/Safety, Spa, Designated Smoking Area, Ocean View, Restaurant, Entertainment, Internet, Air Conditioner, Pet Friendly, Bedding/Linens, Laundry, Parking, Accessibility, Business Services, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Donna Portals a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Donna Portals wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Donna Portals is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Donna Portals?

Based on the information reported by the owner or manager, the The Donna Portals indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Donna Portals?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Donna Portals are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Donna Portals | Hotel in Portals Nous

| 9.1 (483 Reviews) | Pet Friendly 10 Bathrooms 20 Guests

Hotel in Portals Nous

Out of the ordinary treatment with world-class service at The Donna Portals Uncover the extraordinary at The Donna Portals Hotel, a bold beachfront haven where relaxation meets style. Dove into serenity with our outdoor pool and exclusive spa sanctuary, all while enjoying all the luxuries of this 5 star hotel. Every room, a masterpiece designed by the legendary Marcel Wanders, features luxurious touches like air conditioning, satellite TV, and bespoke private bathrooms decorated in style. Our attentive team ensures every detail is covered, from luggage assistance to vehicle parking services. Indulge in the spa’s many services and signature treatments across the many available rooms and spaces. Stay energized in our 24-hour gym, or elevate your stay with experiences like private trainers, yoga, paddle yoga, or pilates – available on request and subject to availability. Our 24/7 reception and concierge teams are here to craft your perfect stay, offering insider tips always taylor-made just for you, while also getting you exclusive reservations, and seamless assistance with rentals and any activities to make this a memorable stay. Just a 15-minute stroll from the charming Port of Portals and 12 mi from Palma de Mallorca airport, The Donna Portals Hotel is your gateway to a bold, unforgettable escape.

The Donna Portals is located in Portals Nous.

This 56 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, View, Oceanfront, and several others. This is a 5 star rated property and has over 483 reviews with the average score of 9.1 . Coming to Portals Nous and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 56 Bedrooms Hotel if you want to learn more about this place in Portals Nous. These details are authentic, as they are provided by our partner, booking.com.

This The Donna Portals in Portals Nous is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Donna Portals”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Fruit

Restaurant

Breakfast in the room

Special diet meals (on request)

Wine/Champagne

Parking

Parking garage

Parking

Private Parking

Parking on site

Accessible parking

Electric vehicle charging station

Activities

Spa lounge/Relaxation area

Beach

Fishing

Golf course (within 2 miles)

Foot massage

Solarium

Full-body massage

Cycling

Massage

Body treatments

Tennis court

Windsurfing

Beauty services

Steam room

Facial treatments

Live music/Performance

Fitness center

Spa facilities

Hand massage

Spa/Wellness packages

Head massage

Themed dinners

Walking tours

Fitness

Couples' massage

Bike tours

Beachfront

Sauna

Locker rooms

Diving

Back massage

Public Bath

Neck massage

Entertainment

Board games/Puzzles

General

Heating

Soundproof rooms

Elevator

Facilities for disabled guests

Designated smoking area

Safe

Air conditioning

Pet friendly

Wifi in all areas

Non-smoking rooms

Guest Services

Tour desk

Shuttle service (additional charge)

Laundry

Car rental

Baggage storage

Pet bowls

Fax/Photocopying

Daily housekeeping

Private check-in/out

Currency exchange

Business center

Meeting/Banquet facilities

Shuttle service

Express check-in/out

Babysitting/Child services

24-hour front desk

Concierge

Room service

Invoice provided

Internet

Free Wifi

Wifi

Internet

Outdoors

Outdoor pool

Outdoor pool (year-round)

Outdoor furniture

Terrace

Sun deck

Security/Safety

Smoke alarms

Fire extinguishers

Key card access

CCTV in common areas

Food can be delivered to guest accommodation

Delivered food covered securely

All plates, cutlery, glasses, and other tableware sanitized

Staff follow all safety protocols as directed by local authorities

First aid kits available

Mobile app for room service

Contactless check-in/out

Cashless payment available

Guests have the option to cancel any cleaning services for their accommodation during their stay

Spa

Shallow end

Beach chairs/Loungers

Beach umbrellas

Swimming pool

Policies

Check-in

The minimum age for check-in is 18

Pet Policy

Pets are allowed and charges may apply.

Please note that the full amount of the reservation must be paid in upon check-in. , when booking more than 5 rooms, the hotel reserves the right to cancel the reservation, as different policies and additional supplements may apply. , dress code: mandatory long pants and closed shoes in all restaurants. , breakfast is à la carte. , please keep in mind that bringing a pet implies the following rules: price: €45 per day/pet. maximum 5 kg. , • when entering or leaving the hotel, pets must be restrained in your arms or in a carrier. , • pets cannot be left alone in the common areas of the hotel, including the pool and restaurant. , • never leave your pet unattended in the room. in case of absence, the pet must remain in the carrier, and the staff must be informed. , • pets are not allowed on the bed, sofa, chairs, etc. if your pet has the habit, we ask that you protect the furniture with your own clothes. , • if you need to clean your pet's paws after a walk, please do not use hotel towels. , • the owner of the pet is responsible for damage and destruction caused beyond the cleaning of the room. , • additional charge may apply if the pet causes a mess, furniture damage, or hygiene issues. , • note: if another guest complains about your pet's barking, noise or behavior, unfortunately you will be asked to leave the hotel.***, guests under the age of 18 can only check in with a parent or official guardian, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

License number: B56711252

Reviews

Value for money:

8.48

Location:

9.51

Staff:

9.62

Facilities:

9.37

Comfort:

9.56

Cleanliness:

9.48

charlie

Sep 25, 2025 07:00:00 AM

Review Score: 9

Saudi Arabia

Reviewer Type: Couple

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Marcel Wanders Room Room Type: Double Room Size: 35 m² 1 Queen bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Hairdryer, Private bathroom, Free toiletries, Slippers, Conditioner, Body soap, Toilet paper, Toothbrush, Walk-in shower, Shower cap, Toilet, Bathtub or shower, Towels, Bathrobe, Shampoo, Shower General Heating, Tile/Marble floor, Soundproof, Trash cans, Safe, Air conditioning, Key card access, Iron, Smoke Alarm Media & Technology TV, Streaming service (like Netflix), Flat-screen TV, Satellite channels, Telephone Services Wake-up service/Alarm clock, Wake-up service Living Area Sitting area, Desk Bedroom Linens, Wardrobe or closet, Childrens' cribs View Quiet street view, Inner courtyard view, Garden view, City view Kitchen Coffee machine, Wine glasses Accessibility Emergency cord in bathroom, Entire unit wheelchair accessible, Upper floors accessible by elevator, Lower sink, Accessible by elevator, Toilet with grab rails, Upper floors accessible by stairs only, Adapted bath, Roll-in shower, Raised toilet Pool and Spa Pool towels Room Amenities Adapter, Feather pillow, Hypoallergenic pillow, Socket near the bed, Non-feather pillow Exclusive services Free gym access, Free spa access Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Beach Level Room Room Type: Double Room Size: 35 m² 1 Queen bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Hairdryer, Private bathroom, Free toiletries, Slippers, Conditioner, Body soap, Toilet paper, Toothbrush, Shower cap, Toilet, Bathtub or shower, Towels, Bathrobe, Shampoo, Shower General Heating, Tile/Marble floor, Soundproof, Trash cans, Safe, Air conditioning, Key card access, Iron, Smoke Alarm Media & Technology TV, Streaming service (like Netflix), Flat-screen TV, Satellite channels, Telephone Services Wake-up service/Alarm clock, Wake-up service Outdoors Terrace, Balcony Living Area Sitting area, Desk View View Bedroom Linens, Wardrobe or closet, Childrens' cribs Kitchen Coffee machine, Wine glasses Accessibility Entire unit located on ground floor, Upper floors accessible by elevator, Accessible by elevator, Upper floors accessible by stairs only Pool and Spa Pool towels Room Amenities Adapter, Feather pillow, Hypoallergenic pillow, Socket near the bed, Non-feather pillow Exclusive services Free gym access, Free spa access Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Junior Suite Side Sea View Room Type: Double Room Size: 38 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Hairdryer, Private bathroom, Free toiletries, Slippers, Conditioner, Body soap, Toilet paper, Toothbrush, Bathtub, Shower cap, Toilet, Bathtub or shower, Towels, Bathrobe, Shampoo, Shower General Heating, Tile/Marble floor, Soundproof, Trash cans, Safe, Air conditioning, Key card access, Iron, Smoke Alarm Media & Technology TV, Streaming service (like Netflix), Flat-screen TV, Satellite channels, Telephone Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Living Area Sofa, Sitting area, Desk View View, Sea view, City view Bedroom Linens, Wardrobe or closet, Childrens' cribs Kitchen Coffee machine, Wine glasses Accessibility Upper floors accessible by elevator, Accessible by elevator, Upper floors accessible by stairs only Room Amenities Adapter, Feather pillow, Sofa bed, Hypoallergenic pillow, Socket near the bed, Non-feather pillow Pool and Spa Pool towels Exclusive services Free gym access, Free spa access Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Junior Suite Beach View Room Type: Double Room Size: 38 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Hairdryer, Private bathroom, Free toiletries, Slippers, Conditioner, Body soap, Toilet paper, Toothbrush, Bathtub, Shower cap, Toilet, Bathtub or shower, Towels, Bathrobe, Shampoo, Shower General Heating, Tile/Marble floor, Soundproof, Trash cans, Safe, Air conditioning, Key card access, Iron, Smoke Alarm Media & Technology TV, Streaming service (like Netflix), Flat-screen TV, Satellite channels, Telephone Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Living Area Sitting area, Desk View View, Sea view Bedroom Linens, Wardrobe or closet, Childrens' cribs Kitchen Coffee machine, Wine glasses Accessibility Upper floors accessible by elevator, Accessible by elevator, Upper floors accessible by stairs only Pool and Spa Pool towels Room Amenities Adapter, Feather pillow, Hypoallergenic pillow, Socket near the bed, Non-feather pillow Exclusive services Free gym access, Free spa access Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Penthouse Suite Room Type: Double Room Size: 45 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Hairdryer, Private bathroom, Free toiletries, Slippers, Conditioner, Body soap, Toilet paper, Toothbrush, Bathtub, Shower cap, Toilet, Bathtub or shower, Towels, Bathrobe, Shampoo, Shower General Heating, Tile/Marble floor, Soundproof, Trash cans, Safe, Air conditioning, Key card access, Iron, Smoke Alarm Media & Technology TV, Streaming service (like Netflix), Flat-screen TV, Satellite channels, Telephone Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Outdoors Terrace, Balcony Living Area Sitting area, Desk View View, Sea view Bedroom Linens, Wardrobe or closet, Childrens' cribs Kitchen Coffee machine, Wine glasses Accessibility Upper floors accessible by elevator, Accessible by elevator, Upper floors accessible by stairs only Pool and Spa Pool towels Room Amenities Adapter, Feather pillow, Hypoallergenic pillow, Socket near the bed, Non-feather pillow Exclusive services Free gym access, Free spa access Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Naughty Suite Room Type: Suite Room Size: 45 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Hairdryer, Private bathroom, Free toiletries, Slippers, Conditioner, Body soap, Toilet paper, Toothbrush, Bathtub, Shower cap, Toilet, Bathtub or shower, Towels, Bathrobe, Shampoo, Shower General Heating, Tile/Marble floor, Soundproof, Trash cans, Safe, Air conditioning, Key card access, Iron, Smoke Alarm Media & Technology TV, Streaming service (like Netflix), Flat-screen TV, Satellite channels, Telephone Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Living Area Sitting area, Desk View View, Sea view Bedroom Linens, Wardrobe or closet Kitchen Coffee machine, Wine glasses Accessibility Upper floors accessible by elevator, Accessible by elevator, Upper floors accessible by stairs only Pool and Spa Pool towels Room Amenities Adapter, Feather pillow, Hypoallergenic pillow, Socket near the bed, Non-feather pillow Exclusive services Free gym access, Free spa access Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Spa Suite Room Type: Suite Room Size: 60 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Hairdryer, Private bathroom, Free toiletries, Slippers, Conditioner, Body soap, Toilet paper, Toothbrush, Bathtub, Shower cap, Toilet, Bathtub or shower, Towels, Bathrobe, Shampoo, Shower General Heating, Tile/Marble floor, Soundproof, Trash cans, Safe, Air conditioning, Key card access, Iron, Smoke Alarm Media & Technology TV, Streaming service (like Netflix), Flat-screen TV, Satellite channels, Telephone Services Wake-up service/Alarm clock, Wake-up service Living Area Sitting area, Desk Outdoors Patio, Terrace Activities Sauna Bedroom Linens, Wardrobe or closet, Childrens' cribs View Quiet street view, Garden view, City view Kitchen Coffee machine, Wine glasses Accessibility Upper floors accessible by elevator, Accessible by elevator, Upper floors accessible by stairs only Pool and Spa Pool towels Room Amenities Adapter, Feather pillow, Hypoallergenic pillow, Socket near the bed, Non-feather pillow Exclusive services Free gym access, Free spa access Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Junior Suite Sea View Panorama Room Type: Suite Room Size: 38 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Hairdryer, Private bathroom, Free toiletries, Slippers, Conditioner, Body soap, Toilet paper, Toothbrush, Bathtub, Shower cap, Toilet, Bathtub or shower, Towels, Bathrobe, Shampoo, Shower General Heating, Tile/Marble floor, Soundproof, Trash cans, Safe, Air conditioning, Key card access, Iron, Smoke Alarm Media & Technology TV, Streaming service (like Netflix), Flat-screen TV, Satellite channels, Telephone Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Living Area Sitting area, Desk View View, Sea view Bedroom Linens, Wardrobe or closet, Childrens' cribs Kitchen Coffee machine, Wine glasses Accessibility Upper floors accessible by elevator, Accessible by elevator, Upper floors accessible by stairs only Pool and Spa Pool towels Room Amenities Adapter, Feather pillow, Hypoallergenic pillow, Socket near the bed, Non-feather pillow Exclusive services Free gym access, Free spa access Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Marcel Wanders Executive Room Type: Double Room Size: 35 m² 1 Queen bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Hairdryer, Private bathroom, Free toiletries, Slippers, Conditioner, Body soap, Toilet paper, Toothbrush, Shower cap, Toilet, Bathtub or shower, Towels, Bathrobe, Shampoo, Shower General Heating, Tile/Marble floor, Soundproof, Trash cans, Safe, Air conditioning, Key card access, Iron, Smoke Alarm Media & Technology TV, Streaming service (like Netflix), Flat-screen TV, Satellite channels, Telephone Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Living Area Sitting area, Desk Bedroom Linens, Wardrobe or closet, Childrens' cribs Kitchen Coffee machine, Wine glasses View Quiet street view, City view Accessibility Upper floors accessible by elevator, Accessible by elevator, Upper floors accessible by stairs only Pool and Spa Pool towels Room Amenities Adapter, Feather pillow, Hypoallergenic pillow, Socket near the bed, Non-feather pillow Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Stargazer Suite Room Type: Suite Room Size: 45 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker, Minibar Bathroom Hairdryer, Private bathroom, Free toiletries, Slippers, Conditioner, Body soap, Toilet paper, Toothbrush, Bathtub, Shower cap, Toilet, Bathtub or shower, Towels, Bathrobe, Shampoo, Shower General Heating, Tile/Marble floor, Soundproof, Trash cans, Safe, Air conditioning, Key card access, Iron, Smoke Alarm Media & Technology TV, Streaming service (like Netflix), Flat-screen TV, Satellite channels, Telephone Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony Living Area Sitting area, Desk View View, Sea view Bedroom Linens, Wardrobe or closet, Childrens' cribs Kitchen Coffee machine, Wine glasses Accessibility Upper floors accessible by elevator, Accessible by elevator, Upper floors accessible by stairs only Pool and Spa Pool towels Room Amenities Adapter, Feather pillow, Hypoallergenic pillow, Socket near the bed, Non-feather pillow Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer

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The Donna Portals | Hotel in Portals Nous

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Hotel in Portals Nous

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Services

Living Area

Bedroom

View

Kitchen

Accessibility

Pool and Spa

Room Amenities

Exclusive services

Physical distancing

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Services

Outdoors

Living Area

View

Bedroom

Kitchen

Accessibility

Pool and Spa

Room Amenities

Exclusive services

Physical distancing

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Services

Outdoors

Living Area

View

Bedroom

Kitchen

Accessibility

Room Amenities

Pool and Spa

Exclusive services

Physical distancing

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Services

Outdoors

Living Area

View

Bedroom

Kitchen

Accessibility

Pool and Spa

Room Amenities

Exclusive services

Physical distancing

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Services

Activities

Outdoors