Is this The Westin Madrid Cuzco pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Westin Madrid Cuzco?

Check-in time for The Westin Madrid Cuzco starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Westin Madrid Cuzco have a swimming pool?

No, this The Westin Madrid Cuzco does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Westin Madrid Cuzco?

Best-rates for the The Westin Madrid Cuzco starts from $192 per night with includes Child Friendly, Parking, Breakfast, Air Conditioner, Bar, Business Services, Restaurant, Guest Services, Entertainment, Internet, Wheelchair Accessible, Accessibility, Balcony/Terrace, Transportation/Shuttle, Security/Safety, Wellness Facilities, Fireplace/Heating, Laundry, Pet Friendly, TV with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Westin Madrid Cuzco a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Westin Madrid Cuzco wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Westin Madrid Cuzco is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Westin Madrid Cuzco?

Based on the information reported by the owner or manager, the The Westin Madrid Cuzco indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Westin Madrid Cuzco?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Westin Madrid Cuzco are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Westin Madrid Cuzco | Hotel in Madrid

| 9.1 (155 Reviews) | Pet Friendly 1 Bathroom 14 Guests

Castillejos Hotel | The Westin Madrid Cuzco

Hotel in Castillejos, Madrid

The new Westin Madrid Cuzco enjoys a prime location along the prestigious Madrid street Paseo de la Castellana, a 5-minute walk from the iconic Santiago Bernabeu (Real Madrid’s Stadium). This magnificent new Westin branded hotel (after a comprehensive renovation of the old AC Cuzco) features 287 exquisitely designed guest rooms, suites and a brand-new room concept (2 bedrooms with their own bathroom and 1 common living room), each thoughtfully appointed with the renowned Westin Heavenly® Bed. Gym area and free Wi-Fi throughout the hotel. Experience our sumptuous breakfast buffet, alongside a show cooking station, our chic bar, offering delightful cocktails and snacks, and the marvelous dining restaurant. If you are planning a business meeting, take advantage of our 6 thoughtfully designed spaces. The Westin Madrid Cuzco hotel has very convenient access to Cuzco Metro Station (1 min walking), Chamartin train station, is well-connected by city busses, and overall, is ideally located for exploring the vibrant city of Madrid

The Westin Madrid Cuzco is located in Madrid.

This 318 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wheelchair Accessible, Accessibility, Business Services, and several others. This is a 4 star rated property and has over 155 reviews with the average score of 9.1 . Coming to Madrid and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 318 Bedrooms Hotel if you want to learn more about this place in Madrid. These details are authentic, as they are provided by our partner, booking.com.

This The Westin Madrid Cuzco in Madrid is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Westin Madrid Cuzco”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Coffee house on site

Special diet meals (on request)

Snack bar

Breakfast in the room

Parking

Private Parking

Accessible parking

Parking

Parking garage

Parking on site

Activities

Fitness

Massage

Fitness center

General

Soundproof rooms

Hypoallergenic room available

Pet friendly

Heating

Air conditioning

Smoke-free property

Safe

Elevator

Non-smoking rooms

Wifi in all areas

Facilities for disabled guests

Family rooms

Guest Services

Meeting/Banquet facilities

Daily housekeeping

Concierge

Room service

Car rental

Shuttle service

Currency exchange

Business center

Fax/Photocopying

Packed lunches

24-hour front desk

Ironing service

Tour desk

Shuttle service (additional charge)

Laundry

Shared lounge/TV area

Dry cleaning

Suit press

Express check-in/out

Baggage storage

Internet

Free Wifi

Wifi

Internet

Outdoors

Terrace

Security/Safety

24-hour security

Security alarm

Fire extinguishers

Use of cleaning chemicals that are effective against coronavirus

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

All plates, cutlery, glasses, and other tableware sanitized

Breakfast to-go containers

Physical distancing in dining areas

Delivered food covered securely

First aid kits available

Access to healthcare professionals

Process in place to check health of guests

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Hand sanitizer in guest accommodation and common areas

Thermometers for guests provided by property

Staff follow all safety protocols as directed by local authorities

Face masks for guests available

Contactless check-in/out

Physical distancing rules followed

Screens or physical barriers between staff and guests in appropriate areas

Cashless payment available

Mobile app for room service

Policies

Check-in

The minimum age for check-in is 18

Pet Policy

Pets are allowed and charges may apply.

Reviews

Value for money:

7.7

Location:

8.93

Staff:

9.23

Facilities:

8.93

Comfort:

9.1

Cleanliness:

9.39

Ligia Elena

Sep 30, 2025 07:00:00 AM

Review Score: 9

Mexico

Reviewer Type: Couple

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
King Suite Room Type: Suite Room Size: 50 m²	Bathroom Toilet Exclusive services Concierge services, Free gym access
Deluxe King Room with City View Room Type: Double Room Size: 24 m² 1 King bed(s) Bed	Bathroom Toilet View City view Exclusive services Concierge services, Free gym access
Deluxe Twin Room with City View Room Type: Double Room Size: 24 m² 2 Twin bed(s) Bed	Bathroom Toilet View City view Exclusive services Concierge services, Free gym access
Corner King Suite - High Floor Room Type: Suite Room Size: 50 m²	Bathroom Toilet Exclusive services Concierge services, Free gym access
King Corner Suite Room Type: Suite Room Size: 50 m²	Bathroom Toilet Exclusive services Concierge services, Free gym access
Premium Deluxe King Room - High Floor Room Type: Double Room Size: 25 m² 1 King bed(s) Bed	Bathroom Toilet Exclusive services Concierge services, Free gym access